We’ve released a new version of the Gail Dashboard designed to give you clearer visibility into activity and faster access to what matters most.

View call, SMS, and live chat activity in one place. Quickly switch between channels to understand trends and performance across your customer communications.

The dashboard now highlights key setup steps and configuration opportunities, such as verification, number masking, calendar connections, FAQs, and SMS enablement, so you always know what to do next.

Get up and running faster with direct shortcuts to common workflows like setting up a receptionist, launching campaigns, managing renewals, and qualifying leads.

The updated layout reduces clutter and makes it easier to scan data, access insights, and move between sections of the platform.

This update lays the groundwork for more advanced analytics and deeper insights coming soon.

You can now manage a list directly in the Gail portal.

Organizations can define phone numbers that should , while still allowing inbound calls to function normally.

We’ve added a new tab in the admin settings, based on common customer requests, so teams can align Gail with their internal security policies.

Alongside this, we’ve rolled out major improvements to Calendly scheduling and overall stability.

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The customer portal now lives at . This will be the primary place to access your account, manage settings, and interact with your assistant going forward. This migration sets the foundation for future improvements across the platform.

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We’ve upgraded how your AI assistant schedules meetings using Calendly, making the process more accurate and hands-off.

You can now connect your Calendly account using a Personal Access Token, choose which event types are available to callers, and let your assistant manage scheduling end to end.

Only event types you explicitly enable will be offered, allowing you to keep certain meetings internal or limit availability to specific consultation types.

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We’ve fixed several minor issues and edge cases to improve reliability, performance, and the overall experience across the app.

We’ve made it easier to manage your contact lists and cleaner to keep your data organized.

When deleting a contact list, you now have the option to also delete all contacts contained in that list. This helps reduce manual cleanup and gives you clearer control over what stays in your organization.

Before confirming, you’ll see exactly how many contacts will be affected, so there are no surprises.

As part of this release, we’ve also made behind-the-scenes improvements to our authentication system. These updates are part of our ongoing work to continuously strengthen security and reliability across Gail, making account access even safer while keeping everything seamless for you.

No action is required on your end. Everything just works.

As always, thanks for building with Gail. More improvements coming soon.

We’ve rolled out two powerful updates to help you run smoother than ever:

Give these new features a try and let us know how they’re making your work easier!

We’ve refreshed the design of two key areas to improve your experience:

Try it out and let us know what you think!

In your settings, you can enable which languages you want to allow.

You can now search and filter more easily on the voices, and we have added more for every language!

And with the additional languages we know it will be hard to know every single one so we have added a translation feature on the call transcripts.

We are glad many of you have started using GailGPT to gain further insight into your data. We have an exciting new feature added today. You can now upload files to have Gail understand more about your business in any questions you have. You can include data that relates to your calls to find interesting patterns or you can talk to Gail about a business plan you are working on. The possibilities are endless!

We have been working on something we believe will really help each organization to gather information on how GAIL is performing and give actionable insights into your data. We have been creating a tool we are calling GailGPT which allows you to ask many questions on your calls.

This tool is in Beta but we could not wait to release it to let everyone try it. It only stores your questions for 30 days and can check on your last thousand calls. Those limits will be removed as we mature this new feature.